What We Do

blue promise

What is Family Promise?
Family Promise is committed to helping low-income families throughout Monroe County to achieve lasting independence. We do this by helping communities mobilize to provide safe shelter, meals, and support services for homeless families and through programs designed to redress the underlying causes of homelessness.

Family Promise was founded on the belief that Americans are compassionate people who want to make a difference. Our promise has been to link those in need with those who want to help. Twenty years and 180,000 volunteers later, our pledge is ever broader and deeper.

We work to accomplish our mission through four program areas:

  • Interfaith Hospitality Networks (IHNs) provide shelter, meals, and comprehensive support services to homeless families.
  • Family Mentoring helps prevent homelessness by training volunteers to be advisors and advocates to low-income families.
  • Just Neighbors, an interactive educational program, raises awareness of the root causes of poverty and homelessness as the first step in establishing community-based responses.
  • Community Initiatives foster local IHN outgrowth programs, such as transitional housing, job training, childcare, and literacy.

Family Promise of Monroe County is a nonprofit 501 (c) (3), non-denominational organization for homeless families in transition and part of a national organization founded in 1986. Family Promise brings shelter, meals, and support services to families without homes through a network of local congregations.

Our Five Basic Components:

  1. Congregations: The hosting of families rotates weekly among host congregations in the Network. In turn, each host congregation provides lodging, dinner, and caring hospitality 4 times a year. Support Congregations assist the program by providing regular volunteers and funds.
  2. Day Center: Guests use a local Day Center from 5 AM to 5 PM, where a professional social worker provides case management services. The guests pursue employment, permanent housing, care for pre-school children, shower and do laundry.
  3. Transportation: The Family Promise van transports guests to and from the Day Center and to other needed appointments.
  4. Volunteers: Volunteers are essential to our success and provide a wide range of services like cooking and serving meals, playing with children or helping them with homework, interacting with guests with respect and compassion, and providing overnight security.
  5. Fundraising: The organization is financed through donations, grants and fundraising events

Why is Family Promise of Monroe County Needed?

  • The average age of a homeless person in the United States is 9 years old.
  • The United States had 744,000 homeless people in 2005 – 41% were families.
  • Nationally a lack of affordable housing was the leading cause of homelessness.
  • In the last 12 to 18 months the homeless population in PA has exploded.
  • There are limited shelters for homeless families in Monroe County.


Program Services Report

July 1, 2013 – June 30, 2014



  • Families sheltered                                                                                 13
  • Individual guests sheltered                                                                 45
  • Number of children (age 0-17)                                                          28
  • Percentage of total who are children                                              62%
  • Average length of stay (days)                                                             78

Housing Status at Exit

  • Families securing permanent housing                                             9
  • Families securing transitional housing                                            1

Family Composition

  • Two-Parent Families                                                                            2
  • Female Headed Single Parent Families                                           10
  • Male Headed Families                                                                           1

In Addition

  • Families receiving case management other than as guests          15
  • Individuals case managed other than as guests                              47
  • Families serviced through Rapid Re-housing Program                 9
  • Individuals serviced through R-RH Program                                 39
  • Families serviced through Rental Assistance Program                 11
  • Individuals serviced through Rental Assistance Program           31
  • Families serviced through Hotel Voucher Program                     13
  • Individuals serviced through Hotel Voucher Program                 27

Total Families Served                                                           61

Total Individuals Served                                                      189